The USC ID is a unique combination of letters and numbers used by faculty and staff to securely manage your student information and records. You may be asked to provide your USC ID to verify your identity.
STEP 1: ACTIVATE Cisco VPN (ONLY IF YOU NEED TO USE IT!!)
Please be aware that you DO NOT need to use AnyConnect VPN when accessing Blackboard, Zoom, Workday, ServiceNow, Microsoft Office 365 or Google Apps at USC
Sophos Home for Personal Devices SentinelOne replaces Sophos Home Edition as our recommended endpoint security software for home devices. Sophos will be retired on June 15th, 2021. Please see the Endpoint Detection and Response (SentinelOne) page on the TrojanSecure website for information and installation instructions on SentinelOne. Sophos Central is the unified console for managing all your Sophos products. Sign into your account, take a tour, or start a trial from here. SentinelOne replaces Sophos, the previous antivirus solution. Note: Sophos will be retired on 6/15/21. Computers under Viterbi IT support have been migrated from Sophos to SentinelOne. If you notice you still have Sophos installed, please contact Viterbi IT at engrhelp@usc.edu. Developed by the USC Alumni Association, the USC Fight Online App allows alumni to locate and network with fellow Trojans in their area in real-time, find and support Trojan-owned businesses, discover nearby alumni events, and connect to the university’s career services.
Q: What is VPN?
- A: VPN is an acronym for Virtual Private Network. VPN is a 'virtual' or digital tunnel that is created between your computer and USC systems using the Internet that secures your connection and protects you from Internet malware and hackers.
Please check if you need VPN. You DO NOT need to use AnyConnect VPN when accessing Blackboard, Zoom, Workday, ServiceNow, Microsoft Office 365 orGoogle Apps at USC. However, some USC systems and access to the FMS/CCD network drives will require the use of VPN.
Q: How do I use VPN?
- A: First you will need to install the software. Click here to download and install the software.
After the software is installed, look for the Cisco Anyconnect Secure Mobility Client and activate it.- Enter the VPN server to connect: vpn.usc.edu
- Click Connect to start the VPN
- Login with your USC NETID and USC Credentials
4. If all goes well, the VPN is now activated and you can start connecting to USC systems securely.
If you require assistance with configuring the VPN on your computer please contact the FMS/CCD Network Services/IT help desk (below). - Enter the VPN server to connect: vpn.usc.edu
STEP 2: CHECK your computer for the presence of these applications:
- Microsoft: MS Word, MS Excel, MS Powerpoint, MS Access
- Adobe Acrobat
- Firefox Web browser
- Chrome Web browser
- Sophos Anti-virus
Q: If I don't have these applications, who do I contact?
- A: Please contact FMS/CCD Network Services/IT (below is the contact information).
- Microsoft Applications are available free of charge to USC students, faculty and staff. To install the Microsoft software, go to this link: https://itservices.usc.edu/officefacstaff/
- The other applications: Adobe Acrobat, Firefox and Chrome web browser, are available for free download from each of the respective product website.
- To install the Sophos Anti-virus or for assistance with installing any of the software above, please contact FMS/CCD Network Services/IT for assistance.
STEP 3: GO to the Facilities Website to access all the important USC links to web applications (Workday, e-Market, FAMIS, Kronos etc.)
STEP 4: CHECK that you have access to shared drives. (Please contact Nework Services/IT for assistance)
After activating the VPN, to access the network drives, download the cmdlets to your computer and activate them for the drive you want to access.
Q: What are these?
- A: The shared drives, are used by various FMS and CCD staff to share files such as Excel, Word, PDF files etc. Normally, when you are in the office and logging in to your office computer, these drives are automatically available after logging in. However, if you are working remotely, these drives will not be available automatically.
To get access to these drives, just download the files (also called commandlets or cmdlets for short) that correspond to the drive you want to access and then double click it.
Follow the instructions to login, to get access to the shared drive.
Q: Do I have to download these files?
- A: These network drives are only used by FMS and CCD staff for sharing files. If you don't have any files stored in these drives, then you don't need to download these cmdlets.
STEP 5: REMOTELY ACCESS your office computer (for those users who have been assigned a computer for exclusive use in the office).
- App to use (Windows 10): Remote Desktop Connection
Q: What is Remote Desktop Connection?
A: Remote Desktop Connection is a built in feature of Windows computers. It allows you to connect to your office computer ('remote computer') from outside the office (like at home) and remotely control it.
So, you are able to access all the programs in the office computer using your home computer and actually operate the office computer without actually being physically present in the office.
Remote Desktop Connection allows you to truly work from home while still using the office computer that you are used to working with.
Q: Is Remote Desktop available to everybody?
- A: No, it is only available to users who have a computer that they use exclusively in the office.
Usc Software Store
Q: How do I use Remote Desktop Connection?
- A: To use Remote Desktop, you will need the IPAddress or Hostname of your office computer. To find out what the hostname of your office computer is, right click on the office computer icon and go to properties. Look for computer name. This will be the host name you will use to connect to your office computer.
If you are not able to find your office computer hostname, please contact FMS/CCD Network Services/IT for assistance.
Q: What if it doesn't work?
- A: A lot of things can be the reason why Remote Desktop may not work. Sometimes, it can be related to your WIFI provider or it can be something else that needs to be configured on your computer or the hostname may be incorrect etc.
If Remote Desktop is not working for your computer please contact FMS/CCD Network Services/IT for assistance.
Q: Remote Desktop sounds complicated, do I have to use it?
- A: It depends. If you just have access to USC web based systems (such as Kuali, eMarket, Workday etc.) and the shared drives, you don't need to use it.
But if you want to use the applications that are already installed in your computer and if some of those applications are licensed in such that you can only use it with your office computer, then you will need to use Remote Desktop.
Remote Desktop is just another option to be able to work remotely. For some people who have used and experienced it, it's the best, fastest and most secure way to work remotely.
How to play minecraft for free on mac no download. FMS/CCD Network Services/IT fully recommends it, if you have a computer in the office that you can remotely access and control.
STEP 6: CHECK that your mobile device/phone can access USC email.
Q: How can I receive USC emails on my iPhone or Samsung phone?
- A: Microsoft Office 365 apps are available for download from the Apple App Store (for iPhone and iPad) and the Google Play Store (for Android devices).
Q: If I don't want to download the app can I still receive USC emails on my iPhone or Samsung phone?
- A: Yes. You can add the USC Email as an additional account in iPhone or Android devices. This involves using the built-in mail client for your mobile device and does not rely on an iPhone or Android app.
Follow the instructions here for your mobile device: https://itservices.usc.edu/office365/mobile/
However, If you need assistance with doing this please contact the FMS/CCD Network Services/IT help desk (below).
STEP 7: Use ZOOM for virtual meetings
Q: What is ZOOM?
Usc Software Sophos
- A: Zoom is the software that USC has made available to students, faculty and staff, free of charge for use with creating and attending virtual or online meetings.
A virtual meeting means that you are not physically present during the meeting but attending the meeting 'virtually' using just a computer or phone.
In this virtual meeting presentations or videos can be shared for viewing by all attendees and attendees can also participate in discussions via phone, computer microphone or chat via the Zoom application.
Q: Is ZOOM difficult to use?
- A: No. ZOOM is one of the easiest virtual meeting application to learn and use and it's free! For more information and for training click here for the USC Zoom website (https://usc.zoom.us/).
Usc Sophos Antivirus
STEP 8: CONTACT FMS/CCD Network Services/IT if you need IT assistance:
- Email: Felix (roces@usc.edu), Rey (boncato@usc.edu)
- Call: Help Desk: (213) 740-7324, (213) 821-1833
Note: If for whatever reason you are not able to get any response, please call USC ITS directly at (213) 740-5555 for IT assistance.
USC users have reported receiving phish emails from a Hunter College Email address “rrose@hunter.cuny.edu” with a malicious URL similar to the example listed below. If you have received a similar phish, do not reply or click the embedded link within the message.
Grand theft auto for mac download full version free. From: Dornsife <rrose@hunter.cuny.edu>
Sent: Sunday, December 6, 2020 11:22 AM
Subject: Payroll Notification
If you have received this phish, do not respond or click the embedded link. If you’ve clicked on the link and provided any Credit Card information please contact your card provider immediately and request a cancellation + new card. If you have responded or clicked the link and were asked to disclose your USC NetID password, change your USC NetID password immediately by going to the Popular Logins menu bar on the ITS website and clicking the link labeled change your password.
As phishing campaigns become increasingly sophisticated and harder to detect, we urge you to use extreme caution when clicking links in messages or attachments you receive from unknown senders. While antivirus programs may automatically scan messages for embedded malware, they do not automatically scan for malicious links in attachments.
Usc Sophos Home
OCISO encourages you to consider the following tips when handling suspicious email:
- If you are unable to see (remember to hover over the link to see the actual destination). If you do not, recognize a link’s destination URL, do not click the link.
- Never provide personal information, such as your passwords, social security number, or bank information, on a website you access by following a link in an unsolicited email or attachment.
- If you must open an email attachment, first scan it using your antivirus software. To scan an attachment on a PC or Mac running USC’s free Sophos Antivirus, save the attachment to your desktop, right-click the file, and choose Scan with Sophos Antivirus. You may download the latest Sophos anti-virus at https://software.usc.edu/antivirus/
Usc Sophos Antivirus
Thank you for doing your part to keep USC secure. Please contact the USC Security Operations Team at security@usc.edu if you have any questions, encounter any suspicious e-mails or activity and we’ll be happy to assist you.